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SHIPPING

Essensitive is committed to delivering a seamless, reliable shopping experience by providing efficient, complimentary shipping on every order. Below you’ll find full details on delivery times, shipping methods, and how to receive your purchase.

Costs & Delivery Times

  • Free standard delivery on all orders
  • Estimated arrival: 2 – 5 business days from dispatch
  • Shipping is carried out via GLS courier.
Nota:
delivery windows can shift due to peak seasons or force majeure events

Order Processing

  • Orders ship once payment is authorised and details are verified
  • A confirmation e mail is sent with dispatch information and—when available—a tracking number
  • Preparation takes place Monday – Friday, excluding public holidays

Failed Delivery & Return to Sender

If the courier cannot deliver because the recipient is unavailable or the address is incomplete, a second attempt will follow. After a second failed attempt, the parcel returns to Essensitive.

Track Your Order

If you have any questions, concerns or need assistance, our team is at your complete disposal.
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Payment Methods

Essensitive offers a range of secure, reliable payment options to ensure a smooth and protected checkout experience.
Shop with confidence:
every transaction is encrypted, and your personal data is never shared with unauthorised third parties.
Please note that cheques and any payment methods not expressly listed on this page are not accepted.

Accepted Payments

  • Credit / Debit Cards: Visa, MasterCard, American Express, Postepay.
  • Digital Wallets: PayPal, Appla Pay, Google Pay.

If Your Payment Is Declined:

  • Confirm the card number, expiry date, and security code
  • Check that sufficient funds are available
  • Contact your bank to verify if any blocks or limits apply
Should issues persist, e mail our Customer Care team at info@essensitive.com
If you have any questions, concerns or need assistance, our team is at your complete disposal.
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© Essensitive. Tutti i diritti riservati. Designed with 🕯️ by Ideology Creative Studio.

Numero REA - MI - 2612391 | P.Iva:11579100964

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Sensifill Program

Join us in reducing environmental impact without sacrificing elegance and quality.

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Sign up for Essensitive communications
Orders and Assistance
SHOP
ESSENSITIVE
Sensifill Program

Discover our Sensifill program, designed to offer sustainable and refillable solutions for your favorite fragrances. Join us in reducing your environmental impact without sacrificing elegance and quality.

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Contacts
Social
Language
Sensifill Program

Join us in reducing environmental impact without sacrificing elegance and quality.

Find out more
Sign up for Essensitive communications
Orders and Assistance
ESSENSITIVE
Contacts
SHOP
Language
© Essensitive. All rights reserved. Designed with 🕯️ by Ideology Creative Studio.

REA number - MI - 2612391 | VAT number: 11579100964